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ŠKODA
ŠKODA
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Genesis Energy
Genesis Energy
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State Insurance
State Insurance
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HRV
HRV
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Fairfax
Fairfax
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Harvey World Travel
Harvey World Travel
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State Insurance - Sales Conversion
State Insurance - Sales Conversion
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Yellow®
Yellow®
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Latest

20/12/11 Check out our top tips for getting the most out of your customer engagement programmes for the next 12 months. Read More
15/11/11 Our new reporting feature Insight has revealed some interesting trends in the battle of the smartphone in New Zealand. Read More
01/11/11 Case Study: See how Harvey World Travel is successfully engaging one-to-one with their database of thousands Read More

Marketing Automation

Marketing Process Automation

Make your marketing automatic

Let's face it, there are never as many hours in the day or feet on the ground as you'd like.

Automating some of your marketing activity can free up time and resources to do more important, more strategic work, and lower the cost of your marketing activity.

Better still, it can do wonders for your customer service.

Turbo-charge your marketing with Engage's marketing automation

Automating online marketing activity can be a powerful way of delivering:

  • Greater customer engagement: allowing customers to engage with you the way they prefer – by email, via the web or via SMS/TXT – in a two-way 'conversation' that's relevant to their individual needs and preferences.
  • Extended reach: offering services to your customers and prospects 24x7x365.
  • More responsive customer service: automatic response to customers or prospects can deliver highly personalised service but without requiring an expensive 'high-touch' approach that's heavy on your marketing or sales resources.
  • Greater marketing and sales efficiency: making it easier for your marketing and salespeople to engage and communicate with customers and prospects means they can reach out to more people and deliver higher levels of service.
  • Greater visibility into your marketing and sales: automating marketing and sales processes can deliver visibility into marketing and sales activity that's taking place and ensure customer requests are responded to consistently and accurately, and nothing falls through the cracks.

Fast, responsive customer service even while you sleep

Your customers and prospects are no longer restricted to working 9-5. And neither are your competitors. Using smart, automated online marketing allows you to provide improved customer service, ensure consistent messaging and activity, lower your costs, and extend your reach.

Talk to us about how we can turbo-charge your online marketing activity through marketing automation.