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ŠKODA
ŠKODA
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Genesis Energy
Genesis Energy
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State Insurance
State Insurance
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HRV
HRV
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Fairfax
Fairfax
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Harvey World Travel
Harvey World Travel
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State Insurance - Sales Conversion
State Insurance - Sales Conversion
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Yellow®
Yellow®
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Latest

20/12/11 Check out our top tips for getting the most out of your customer engagement programmes for the next 12 months. Read More
15/11/11 Our new reporting feature Insight has revealed some interesting trends in the battle of the smartphone in New Zealand. Read More
01/11/11 Case Study: See how Harvey World Travel is successfully engaging one-to-one with their database of thousands Read More

Our Online Marketing Technology

Our Technology

Engage

The Ubiquity Engage platform delivers the next generation in online marketing and customer engagement software.

Engage provides a unique combination of multi-channel communication, customer interaction and customer intelligence. Easy to use, all you need to access it is a web browser.

Engage is the easiest way to manage your customer research and online surveying, email and TXT marketing, event registration and marketing, and web form interactions.

Contact management database

At the heart of Engage is a powerful, flexible and customisable contact management database that allows you to easily manage all of your customer profile information.

Create an online database of your employees, suppliers, clients or prospects so you can attract more clients, communicate effectively via email and TXT, sell more products and services, learn more about your customers' needs and get a better return on your marketing spend.

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Web forms

Fully customisable web forms make it easy to integrate Engage with your website. Create and include web forms for lead capture or other customer interactions in minutes.

Create subscription forms for newsletters or your website. Allow contacts to update their own information. Design online registration forms for events and conferences. Engage's simple web-form designer makes creating and deploying new forms point-and-click simple.

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Email marketing

Engage's sophisticated email marketing engine makes it easy to manage comprehensive email marketing campaigns – whether bulk email campaigns to thousands of customers, or highly targeted, one-to-one email marketing.

Use triggers to automate emails based on customer interaction with web forms, surveys, SMS messages or other emails for a truly automated marketing machine.

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SMS marketing

Take advantage of the immediacy of SMS, TXT and mobile marketing. Allow people to register straight into your database via a TXT message, or by texting their email address and communicate with your contacts by TXT message - anytime and anywhere.

With Engage's range of different mobile marketing solutions you can easily integrate the mobile channel into your marketing mix and increase customer engagement.

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Event registration and event marketing

Streamline your event registration and event marketing with Engage's Event module. Quickly design professional invitations, create customised registration forms and set up automated event communications.

Event fully integrates with Engage so that you can review all events your contact has attended, as well as all interactions throughout your event marketing campaigns. These valuable customer insights allow you to market events more effectively, creating a positive brand experience for attendees and encouraging closer customer engagement.

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Customer research and online surveying

Engage offers one of the most advanced online research tools available, with full surveying capability including complex branched logic options, multiple question and different answer types.

Engage's surveying and customer panel functions are fully integrated with the contact database so you can continually enrich your customer. More than just an online survey tool, Engage delivers true customer intelligence.

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Powerful API

Need to integrate the functionality of Engage with an existing application such as your CRM, customer billing or accounting system or your website? No problem.

With Engage's fully featured API, you can access Engage functions which include sending emails and TXT messages,creating online surveys and analysing responses, accessing contact information to create, update or delete contacts and creating smart web forms for integration with your website.With full reporting capabilities, integration with Engage provides a powerful marketing tool. Learn More

Marketing process automation

Customer engagement can be enhanced through implementing marketing automation such as loyalty or reward programs, or even sophisticated onboarding programs.

Use a combination of web forms, triggered emails and SMS messages to create sophisticated automated marketing campaigns. Marketing process automation allows you to create internal marketing and sales workflows that ensure consistency, efficiency and visibility throughout your sales and marketing activity.

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