Resources

Our collection of online marketing articles, tips and resources:

  • How Community Websites Effectively Build Brands

    13/03/2009

    Community websites are an easy way to add value to both your customers and your brand. They offer you repeat brand exposure as your customers return to interact with your community site numerous times.

  • Customer Dialogue Management

    16/12/2008

    Ongoing customer dialogue, managed appropriately, can improve a customer’s satisfaction with a company, leading to increased loyalty and future buying. Dialogue management allows you to measure customer satisfaction and use the findings to provide a better customer experience.

  • Top Tips for Good Survey Design

    27/11/2008

    Effective online surveys can improve the speed, accuracy and response rate of your research projects. Here are some handy hints to help you get the most out of your online research, and build your surveys effectively.

  • Top Tips for Good Email Design

    11/11/2008

    Good email design is a tricky business. An HTML email needs to be effective across different email programs, be visually appealing to the reader and avoid spam filters. Here are some simple tips for creating effective HTML emails.

  • 6 Guiding Principles for Responsible Email Marketers

    21/10/2008

    The Marketing Association’s eMarketing Network has designed 6 Guiding Principles for eMail Marketing to safeguard people from receiving unwanted, erroneously labelled, or intentionally deceptive email.

  • Best Practice Guidelines for Mobile Marketing

    21/10/2008

    When engaging in mobile marketing, the Marketing Association recommends 5 guidelines to be in legal compliance and to provide a best practice experience for consumers.

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