Community websites are an easy way to add value to both your customers and your brand. They offer you repeat brand exposure as your customers return to interact with your community site numerous times.
Ongoing customer dialogue, managed appropriately, can improve a customer’s satisfaction with a company, leading to increased loyalty and future buying. Dialogue management allows you to measure customer satisfaction and use the findings to provide a better customer experience.
Effective online surveys can improve the speed, accuracy and response rate of your research projects. Here are some handy hints to help you get the most out of your online research, and build your surveys effectively.
Good email design is a tricky business. An HTML email needs to be effective across different email programs, be visually appealing to the reader and avoid spam filters. Here are some simple tips for creating effective HTML emails.
Ubiquity regularly stays in touch with its customer base, keeping aware of their needs and concerns. As such we recently commissioned an independent research firm to survey corporate clients and agencies about their perspective on online marketing.
The Marketing Association’s eMarketing Network has designed 6 Guiding Principles for eMail Marketing to safeguard people from receiving unwanted, erroneously labelled, or intentionally deceptive email.
When engaging in mobile marketing, the Marketing Association recommends 5 guidelines to be in legal compliance and to provide a best practice experience for consumers.