Engage marketing database

Intuitive marketing database that provides single-view-of-customer with behavioural and transactional data.

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Watch this short video to learn more about the Engage database.

Single-view-of-customer

Engage allows you pull data from multiple sources, and clean and de-dupe it to create a centralised database of your prospects and customers.

Consolidating all the data you need for marketing into one place enables more sophisticated personalisation, segmenting and targeting of your messages.

And you can manage all your marketing activity from one central customer database.

Behavioural targeting

Engage records the interactions your customers have; every emails TXT or Push message received, survey responses, events attended and even the pages they’ve visited on your website.

Easily access this history any time and trigger messaging based on behaviours. Filter and segment to find your customers that are most highly engaged and use this for greater personalisation.

Unlock value from your transactional data

Storing your transactional data in Engage you can further personalise and segment your communications. Target customers based on the products they’ve bought, spend and frequency of purchases.

And if you connect with our Analytics and Insight team we can unlock more value by creating models that allow even greater insights, personalisation and targeting.

Powerful yet flexible and intuitive

Upload and import contacts anytime and in any format or connect your systems via the Engage API.

Easily add fields anytime you need. Choose from a range of field types and set database rules that will help keep your data clean.

Filter, segment and download your data anytime.

Local training and support

Ubiquity will provide you and your team with full training on how to use Engage. It’s designed with ease of use in mind, so training takes hours rather than days.

And if you do need help, support is only a phone call or email away. In your own time zone, so you don’t have to wait for answers.

More than just a platform

Make sure you’re set up to fully leverage your marketing technology investment by working with our NZ based team of marketing automation specialists.

Unlike other providers in a different time zone that will sell you their product and leave you wondering about how best to use it, we’re right here in New Zealand – in fact we are New Zealand’s largest marketing automation solution provider.

Whether you want Ubiquity to manage implementation and integration and then hand over to your team, or for us to manage campaign execution on an on-going basis, we are committed to getting the best possible marketing results for you.

Scalable and cloud-based

Engage is web-based and accessible anywhere. No software to install or manage.

If you are interested in the technical details, take a look at the how we approach security and architecture.

We’ve found Ubiquity to be very responsive and when we have had to ask questions, the answers made sense. Engage is pretty intuitive to use — it’s not often that we have to ask, “How do you do this?”

David George, Customer Insight Manager, AA

Automation has been a great enabler in living up to our brand promise of ‘delivering brilliantly simple energy solutions.’ The timely and personalised communication programme is well appreciated by customers, while retaining the human touch of Energy Online.

Zelda Kalmeier, Digital Marketing Manager, Energy Online

As long-term partners of Genesis Energy, we knew we could count on Ubiquity to deliver a solution that was as smart as it was user-friendly and they didn't let us down — despite some pretty tight deadlines.

Bridget Lincoln, Marketing Communications Manager (Acting), Genesis Energy

We are delighted to partner with Ubiquity and use the Engage software to manage our member database and communications. Having a single integrated solution for managing events and email has reduced complexity and means we can spend less time on admin and more time on growing our membership base and delivering great events.

Roger Ford, President, NZSA

With the Engage platform we can have a complete view of our interactions with sales people so our communication with them can be a lot more relevant and meaningful.

Tali Rose, Digital Marketing Manager, Panasonic

I have to say the system has been so user-friendly! I’m worried that because it seems too easy that I might have missed something.

Lisa Honeybone, Media & Communications Specialist, Surf Life Saving New Zealand

The service and support we received from Ubiquity under pretty tight deadlines was very professional and reassuring. The Programmes at our Enterprise sales conference were very well managed and interactive. We were delighted by the high levels of attendee participation at the conference.

Lisa Lightfoot, Engagement Lead, Vodafone

Working closely with Ubiquity over the last year, we’ve grown our read rates by 50% — to almost double the industry average.

Maja Lee, Head of Communications & Media, Yellow®

Call us on 09 309 1921 Call us on 09 309 1921