Personalise your message, segment and target your customers through email, TXT, push, social and online based on demographic, behavioural and transactional data.
To get the best from your marketing you’ll want to communicate and engage via multiple channels.
As a simple example; when a billing email bounced for a 2degrees customer the call centre phoned to get an updated email address. We put in place a simple solution. When an email bounces we send an automated TXT. The customer replies and we update the database.
We’ve been doing automated cross channel messaging for a long time. We know what works and what doesn’t. Working with Ubiquity will finally help you get Right Message. Right Channel. Right Time.
Develop cost-effective and create more sophisticated programmes that run across multiple channels.
Centralise marketing data and develop single view of customer so you can personalise, segment and target customer communications.
The Ubiquity team are here to help smart marketers design and implement cross channel campaigns.
It takes more than great technology to achieve outstanding results, which is
why we are the only platform provider offering a full range of local services.
Whether you want Ubiquity to manage implementation and integration and
then hand over to your team, or for us to manage campaign execution on an
on-going basis, we are committed to getting the best possible marketing
results for you.
We’ve found Ubiquity to be very responsive and when we have had to ask questions, the answers made sense. Engage is pretty intuitive to use — it’s not often that we have to ask, “How do you do this?”
David George, Customer Insight Manager, AA
Automation has been a great enabler in living up to our brand promise of ‘delivering brilliantly simple energy solutions.’ The timely and personalised communication programme is well appreciated by customers, while retaining the human touch of Energy Online.
Zelda Kalmeier, Digital Marketing Manager, Energy Online
As long-term partners of Genesis Energy, we knew we could count on Ubiquity to deliver a solution that was as smart as it was user-friendly and they didn't let us down — despite some pretty tight deadlines.
Bridget Lincoln, Marketing Communications Manager (Acting), Genesis Energy
We are delighted to partner with Ubiquity and use the Engage software to manage our member database and communications. Having a single integrated solution for managing events and email has reduced complexity and means we can spend less time on admin and more time on growing our membership base and delivering great events.
Roger Ford, President, NZSA
With the Engage platform we can have a complete view of our interactions with sales people so our communication with them can be a lot more relevant and meaningful.
Tali Rose, Digital Marketing Manager, Panasonic
I have to say the system has been so user-friendly! I’m worried that because it seems too easy that I might have missed something.
Lisa Honeybone, Media & Communications Specialist, Surf Life Saving New Zealand
The service and support we received from Ubiquity under pretty tight deadlines was very professional and reassuring. The Programmes at our Enterprise sales conference were very well managed and interactive. We were delighted by the high levels of attendee participation at the conference.
Lisa Lightfoot, Engagement Lead, Vodafone
Working closely with Ubiquity over the last year, we’ve grown our read rates by 50% — to almost double the industry average.
Maja Lee, Head of Communications & Media, Yellow®