Automated Journeys on Auto-Pilot.
Design and automate end-to-end customer experiences that integrate SMS seamlessly alongside email and other touchpoints. This sophisticated automation takes the heavy lifting out of creating manual processes.
Set and Forget Reminders
Easily set up Automated SMS Outs for communications based on anniversaries or events.
Data Detective Work
Data Detective Work: If an email hard-bounces, automatically send a backup SMS asking the customer to reply with their correct email address, automatically updating your database.
Visual Workflow
Coming soon integrate SMS actions directly onto the visual Journey Builder—our single, intuitive canvas—to orchestrate seamless, multi-channel experiences.
Clever Multi-Step Solutions
Use the flexible SMS Programmes to easily build complex solutions like multi-step SMS Surveys, competitions, conversations, alerts, or services.
Deliver Precision and Immediacy at Scale.
Harness your centralised data to ensure every message is relevant and drives the action you need, leveraging the rapid speed of SMS.
Lightning Speed Sending
Manage high-volume campaigns efficiently with a maximum SMS send rate of 30,000 messages per hour.
Guaranteed Critical Service
Utilise Service Messaging to deliver essential updates, confirmations, or notifications even if the customer has opted out of marketing content.
Accessible Communication
SMS can communicate critical information to visually impaired customers, ensuring the content is easily understood when read by a screen reader.
Hyper-Personalisation
Merge fields from your database directly into your SMS content, ensuring individualised and relevant messaging for the recipient.
Localised Public Service
Government agencies use automated SMS processes to provide residents with local, low-effort reminders, such as notifying residents when to put their bins out.
“UbiQuity allowed us to benefit from the full power of marketing automation.”
Jonathon Corlett, Principal Advisor, Marketing, INZ