Design Surveys So Smart, They Practically Write Themselves.
We provide the tools to create highly customised, complex, and on-brand surveys that capture information effortlessly from staff, prospects, or clients.
Customised Look and Feel
Fully control your survey's appearance using Layouts, ensuring consistent, on-brand styling across your UbiQuity account.
Flexible Questions and Pages
Easily create and manage multiple pages and rich question types, including single and multi-select options.
Optimised for All Devices
Layouts ensure your surveys are professional, on-brand, and automatically optimised for mobile, without needing to write code.
Set Expectations with Progress
Encourage completion by showing a clear progress bar or dynamic question numbering, helping respondents know where they stand.
Personalise with Merge Fields
Dynamically insert responses from previous questions or data from your UbiQuity database into subsequent survey text.
“The timely and personalised communication programme is well appreciated by customers, while retaining the human touch of Frank Energy.”
Zelda Kalmeier
Digital Marketing Manager, Frank Energy
Unlock the Power of Adaptive Surveys for Deeper Insights.
Use advanced logic to streamline the respondent's experience, ensuring you collect only the most relevant information.
Real-Time Visibility Logic
Dynamically show or hide individual questions on the current page in real-time based on previous answers.
Conditional Mandatory Fields
Make questions mandatory only when specific conditions are met, ensuring focused data collection.
Piping Selected Answers
Dynamically use previously chosen multiple-select options as new question options, ensuring relevance and efficiency.
Advanced Page Logic
Use powerful logic that runs after a page is completed to branch, skip sections, or end the survey based on respondent answers.
Database-Driven Logic
Customise survey logic based on fields in your Engage database or how contacts interacted with previous emails
Save and Resume
Allow respondents to save their progress and return later to finish the survey without requiring a username or password.
Turn Raw Responses into Actionable Intelligence.
Seamlessly integrate your surveys with your communication strategy and effortlessly transform raw responses into rich, actionable customer data.
Automated Triggered Emails
Send automatic, personalised emails upon survey completion to respondents or internal staff, with optional filtering.
Link Surveys, Forms, and Database Contacts
Survey responses are automatically linked to database contacts.
Customisable Reporting
View real-time responses, create custom reports with multiple pages and charts, and share public links for external stakeholders without an Engage login.
Multi-Channel Deployment
Deploy surveys via UbiQuity Emails, SMS, or use a unique URL for external platforms or website embeds.
Limit and Automate Responses
Control submissions with options for one-per-respondent, timed re-responses, or multiple entries.
Targeted Follow-up
Target reminder communications precisely to contacts who haven't completed the survey when deployed via Engage Mail.